Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") apply to the services available from our website at http://mylovestyle.com (the "Website"), including all content, features, and purchases offered there (together, the "Service").

These Terms form a legal agreement between you ("you", "your", "User") and Mavi Digital Solutions LLC ("we", "us", "our", "Company"), with business address at 30 N Gould St Ste N, Sheridan, WY 82801, United States. Please read them carefully. Your use of the Service is also subject to our Privacy Policy and Cookie Policy.

You agree to these Terms when you access or use the Service, including when you create an account (see the Accounts And Security section), start a Trial, or make a purchase. If you do not understand or do not agree to these Terms, you must not access or use the Service.

YOU SHALL NOT ACCESS OR USE THE SERVICE IF YOU DO NOT AGREE TO THESE TERMS. PLEASE READ THE DISPUTE RESOLUTION SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION INSTEAD OF IN COURT, AND IT WAIVES CLASS ACTIONS AND JURY TRIALS, EXCEPT WHERE APPLICABLE LAW DOES NOT ALLOW THIS.

2. Service Description

The Service provides a range of educational materials, including articles, guidebooks, tests, personalized reports, and text courses. All of these materials are referred to as "Content". Some Content is free, and some is available only for payment, such as a Trial, a Subscription, or a one-time purchase (each, a "Paid Service").

With a Trial or Subscription, you can also use our AI-powered chat ("AI Chat"). AI Chat is for informational and educational purposes only. It generates automated responses that may be inaccurate and are not professional advice.

We may modify, restrict, or remove any Content included in the Service at any time. We are not obligated to maintain or continue offering any particular Content, regardless of how much you value, have completed, or have engaged with that Content.

3. Eligibility

You confirm that you are at least 18 years old and legally able to enter into a binding agreement with us. The Service is not intended for anyone under the age of 18. If you are under 18, you must not use or access the Service.

You may not use the Service if you are prohibited from doing so by applicable law, sanctions restrictions, payment network rules, or these Terms.

4. Important Informational Disclaimer

The Service is provided for informational, educational, and entertainment purposes only. It may help you explore communication and relationship patterns, personal tendencies, and general relationship wellness topics. However, the Service is not intended to replace professional therapy, counseling, medical advice, diagnosis, or treatment.

You acknowledge that use of the Service does not guarantee any particular outcome and should not be relied upon as the sole basis for making any decisions. You are solely responsible for the accuracy and completeness of the information you provide through the Service, as well as for how you interpret any insights, tips, or other information received through the Service.

5. Accounts And Security

You may be required to create an account and set a password to access certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Your account is personal to you, may not be shared with others, and is not transferable. You must ensure that you are authorized to take any actions performed through your account and must notify us promptly if you suspect any unauthorized access to or use of your account.

You agree to provide true, accurate, current, and complete information when creating your account and to keep this information up to date.

6. Fees and Payment

We will clearly present the applicable price, billing frequency, renewal terms, and any other relevant payment conditions on the checkout screen ("Checkout") before you purchase a Paid Service. These payment terms form part of these Terms.

Payments are processed by payment processor or another third-party payment provider we use (the "Payment Processor"). We do not store full card numbers. Your payment may also be subject to the Payment Processor's terms, privacy practices, authentication requirements, fraud checks, and payment network rules. The Payment Processor is not responsible for the Service, Content, or customer support.

Charges from us appear on your bank or card statement as MyLoveStyle. After you purchase, we email you a confirmation with your order details, including the renewal amount and billing interval of any Subscription.

Some Paid Services, such as guidebooks, are one-time purchases. A one-time purchase is charged once and does not renew. After your purchase, we email you a download link that is valid for 24 hours. You can download your purchase again at any time while you have an account by logging in and going to your Profile, then My Books. One-time purchases are covered by the Refunds section.

We may change the price, features, or nature of a Paid Service from time to time. If you have an active Subscription and a price change applies to it, we will provide you with notice before the change takes effect, as required by applicable law. You are responsible for reviewing any such notice and for canceling your Subscription if you do not wish to continue at the new price.

If you believe you are entitled to a refund, please see the Refunds section and contact us using the details in the Contact section. Where your purchase was processed by a third-party platform, marketplace, or payment provider, refund requests may need to be submitted directly to that provider and will be subject to its applicable policies.

6.1. Introductory Offer

Some Paid Services may include a free, discounted, or introductory period (a "Trial"). Trial length, trial price, included features and included access may vary by offer, product, campaign, region, or account status. The specific trial period, trial price, renewal date, renewal amount, billing interval, included access, and cancellation method will be shown at Checkout or in the applicable offer.

Unless you cancel before the Trial ends, the Trial will convert into a paid Subscription and your payment method will be charged according to the renewal terms shown at Checkout.

6.2. Subscription

A "Subscription" is a Paid Service that renews automatically until canceled. Subscriptions provide access to regularly updated courses, challenges, educational content, account features, AI Chat, reports, summaries, guides, or other digital features described at Checkout or in the Service.

If you purchase a Subscription, you authorize us and our Payment Processor to charge your selected payment method on a recurring basis for the price, currency, billing interval, renewal date, and renewal terms shown at Checkout. Unless you cancel before the next renewal date, your Subscription will renew automatically and the applicable charge will be processed using your selected payment method. You can learn more about our subscription services on our pricing page.

If your payment method fails, we or our Payment Processor may retry the charge, request an updated payment method, suspend access, reduce available features, or cancel the Subscription.

6.3. Changes and Cancellation

You may cancel a Subscription at any time using any of the options below. You do not need to call us or give a reason for canceling. We may require reasonable verification before processing a cancellation request to protect your account and payment method.

Option 1: Account settings

1. Log in to your account.
2. Go to your Profile, then Settings and then Subscription.
3. Select Cancel.
4. Confirm by selecting Yes, cancel subscription.

Option 2: Cancellation page (no login required)

1. Go to the Cancel Subscription page.
2. Enter the email address associated with your account and select Continue.
3. In confirmation dialog select Yes, cancel subscription.

Option 3: Contact form

1. Go to the Contact Us page.
2. Enter your name and the email address associated with your account.
3. Select Cancellation as the subject and include any details that help us identify your Subscription.
4. Submit the form. We will process your request within 1 business day and confirm the cancellation by email.

Option 4: Email

1. Send an email to support@mylovestyle.com from the email address associated with your account. If you cannot send from that address, include the email address associated with your account and any details that help us identify your Subscription, such as the date and amount of your last charge.
2. Use Cancel subscription as the subject line.
3. We will process your request within 1 business day and confirm the cancellation by email.

If we receive your cancellation request through the contact form or by email before your renewal date, you will not be charged for the next period. If a renewal charge still goes through, we will refund it in full.

We will confirm every completed cancellation by email, including the date until which you keep access. If you cancel in account settings or on the cancellation page, you will also see a confirmation on screen.

Cancellation stops automatic renewal. Unless you request immediate termination or receive a refund, your access to the canceled Paid Service and Subscription benefits continues through the end of the billing period or Trial for which you already paid or received access. No further renewal charge will be made after cancellation takes effect.

7. Refunds

We guarantee a refund upon customer request when the request is submitted within 30 days after the relevant purchase or charge and satisfies this section. For recurring Subscription charges, the guarantee applies only to the most recent recurring charge that falls within that 30-day period.

Refunds may be issued in exceptional circumstances, at our sole discretion, including after 30 days have passed since the most recent purchase. Refunds are not available for accounts that have violated these Terms.

If a purchase, Subscription charge, or renewal is refunded, we may immediately revoke access to the refunded Paid Service and remove related reports, courses, challenges, summaries, account features, or other Subscription benefits.

To request a refund, email us at support@mylovestyle.com or use the Contact Us page and select Billing as the subject. Include the email address associated with your account and the date and amount of the charge. We reply to refund requests within 1 to 3 business days. Complex requests may take longer. Approved refunds are returned to your original payment method. Depending on your bank or card issuer, a refund can take 5 to 10 business days to appear on your statement.

8. Acceptable Use

You agree not to misuse the Service. You may not:

• use the Service for unlawful, deceptive, harmful, abusive, or infringing activity;
• interfere with security, availability, billing, payment processing, or normal operation of the Service;
• attempt unauthorized access to systems, accounts, payment data, or non-public areas of the Service;
• scrape, crawl, copy, harvest, or extract data except as allowed by law or by our written permission;
• reverse engineer, decompile, modify, resell, sublicense, or create competing services from the Service or Content;
• share, publish, sell, or redistribute paid Content, reports, courses, summaries, or account access;
• abuse Trials, promotions, refunds, chargebacks, referral programs, payment methods, or account creation flows;
• submit prompts, User Content, or AI Chat messages that are unlawful, infringing, abusive, exploitative, or intended to bypass safety, security, or usage controls;
• use stolen, unauthorized, or fraudulent payment methods; or
• use the Service to make regulated, professional, medical, legal, financial, employment, housing, credit, insurance, or safety-critical decisions.

9. User Content

You retain any rights you have in the answers, messages, and other information you submit to the Service ("User Content"). You are responsible for your User Content and represent that you have the rights needed to submit it to the Service.

You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, display, transmit, adapt, and use User Content as needed to operate, personalize, secure, support, analyze, and improve the Service, provide purchased features, generate reports or AI-assisted outputs, prevent fraud or abuse, comply with law, and enforce these Terms.

You should not submit sensitive personal information, confidential information, or information about other people unless you have the right to do so and understand how it may be used under our Privacy Policy.

10. Intellectual Property

The Service, Content, software, design, branding, reports, courses, challenges, summaries, guides, AI-assisted features, and related materials are owned by us or our licensors and are protected by intellectual property and other laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service and Content for your own personal, non-commercial purposes. No ownership rights are transferred to you.

You may not copy, distribute, publicly display, sell, license, publish, train models on, or otherwise exploit the Service or Content except as expressly allowed by these Terms, by the Service, or by applicable law.

11. Suspension And Termination

We may suspend or terminate access to the Service, Paid Services, or account features if we reasonably believe that you materially violated these Terms, created legal or security risk, misused the Service, engaged in fraud or payment abuse, initiated an improper chargeback, or used the Service in a way that may harm us, other users, third parties, or the Service. Where practical and lawful, we will give notice and a reasonable opportunity to cure a remediable violation before termination.

If we discontinue a Paid Service or terminate it without your material breach, you may continue using it through the paid billing period or we will provide a pro rata refund for the unused prepaid portion. If continued access is not reasonably possible, we will provide the pro rata refund. Your rights under the Refunds section and mandatory law remain available.

You may stop using the Service at any time. Stopping use does not automatically cancel a Subscription. To stop renewal, cancel using one of the options in the Changes and Cancellation section.

Sections that by their nature should survive termination will survive, including provisions about payments, refunds, intellectual property, User Content licenses, disclaimers, liability limits, indemnity, disputes, and legal compliance.

12. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.

We do not guarantee that the Service, Content, reports, guides, AI-assisted outputs, courses, challenges, summaries, or account features will be accurate, complete, available, uninterrupted, secure, error-free, or suitable for any specific decision or outcome.

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, the disclaimers apply only to the fullest extent permitted by law.

13. Limitation Of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, revenue, goodwill, business opportunity, emotional distress, relationship outcome, or personal expectation.

To the fullest extent permitted by law, our total liability for any claim related to the Service or these Terms is limited to the greater of the amount you paid to us for the Service during the three months before the event giving rise to the claim or $100.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, intentional misconduct, or other liability that applicable law does not allow us to exclude or limit.

14. Indemnity

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its owners, directors, officers, employees, contractors, service providers, and agents from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your misuse of the Service, violation of these Terms, violation of applicable law, payment abuse, User Content, or infringement of any third party’s rights.

15. Dispute Resolution

Governing law. These Terms are governed by the laws of Wyoming, without regard to conflict of law rules. The Federal Arbitration Act governs the arbitration agreement in this section.

Informal resolution. If you have a dispute or claim relating to these Terms or the Service (a "Dispute"), please first send us a written notice at support@mylovestyle.com with your name, the email address associated with your account, a description of the Dispute, and the relief you are seeking. We will send any notice to you at the email address associated with your account. We will both try in good faith to resolve the Dispute within 60 days after the notice is received.

Binding arbitration. If a Dispute is not resolved informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, instead of in court. A single arbitrator will decide the Dispute in English, based on written submissions or a video hearing, unless the arbitrator decides that an in-person hearing is needed, in which case it will take place in the county where you live. Arbitration fees are paid as provided in the AAA rules. Either of us may instead bring an individual claim in small claims court if the claim qualifies.

Class action and jury trial waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND WE MAY BRING DISPUTES AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

Time limit. To the extent permitted by law, a Dispute must be brought within one year after the party bringing it knew or should have known of it. This period is paused while we try to resolve the Dispute informally.

Exceptions. If a Dispute cannot be arbitrated under this section, it will be resolved only in state or federal courts located in Wyoming. If you are a consumer living in the European Union, European Economic Area, United Kingdom, Switzerland, or anywhere else where mandatory consumer law does not permit these provisions, the arbitration agreement, class action and jury trial waiver, and time limit in this section do not apply to you, and you may bring a Dispute in the courts where you live.

16. Changes To These Terms

We may update these Terms for valid reasons, including changes in law, security or safety needs, abuse prevention, technical compatibility, or changes and improvements to the Service. We will publish the updated version and its effective date.

For a material change, we will provide at least 30 days' advance notice by email or another durable in-account communication where practicable and required by law. A legal, security, or safety issue may require a change on shorter notice, in which case we will notify you as soon as reasonably possible. The notice will summarize the material change, state its effective date, and explain any applicable cancellation right.

Changes apply prospectively and will not reduce Paid Service benefits already purchased for the current billing period. A material change to an existing Subscription will apply no earlier than the next renewal unless applicable law or an urgent legal or security need requires otherwise. You may cancel before the change takes effect. Continued use after the effective date constitutes acceptance only where applicable law permits that method of acceptance.

Older versions may be retained for historical records, consent records, billing records, dispute handling, or legal compliance.

17. General Contract Terms

Entire agreement and order of precedence. These Terms, the specific offer and Checkout terms you accept, and policies expressly incorporated into them form the agreement governing the Service. Mandatory law controls first. If commercial terms conflict, the specific offer or Checkout terms control over these Terms for that purchase. The Privacy Policy and Cookie Policy govern personal information and do not waive rights stated in these Terms.

Severability and no waiver. If a provision is found unenforceable, it will be enforced to the maximum lawful extent or severed, and the remaining provisions will continue in effect. A delay or failure to enforce a provision is not a waiver.

Assignment. You may not assign this agreement without our consent, except where applicable law permits. We may assign it as part of a merger, reorganization, financing, sale of assets, or transfer of the Service, provided the assignment does not reduce mandatory consumer rights. We will give notice where required by law.

Events beyond reasonable control. We are not responsible for delay or failure caused by events beyond our reasonable control, but this does not excuse payment or refund obligations that accrued before the event or limit mandatory consumer rights.

Electronic communications and notices. You agree to receive transactional, account, billing, and legal communications electronically at your account email address or through the Service. You are responsible for keeping your email address current. Marketing communications require any separate consent mandated by law and may be unsubscribed from without affecting service messages.

Third-party services. The Service may rely on third-party services, including hosting providers, analytics providers, email providers, fraud prevention tools, AI service providers, and payment providers. Third-party services may be subject to their own terms and policies.

No third-party beneficiaries. These Terms do not create rights for third parties, except where these Terms expressly state otherwise or applicable law requires.

18. Contact

For support, cancellation, refund, or legal questions, you can contact us through any of the following:

• Email: support@mylovestyle.com
• Phone: +1 (307) 368-8118
• Contact form: Contact Us
• Mail: Mavi Digital Solutions LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States

We reply to any contact requests, including refund requests, within 1 to 3 business days. Complex requests may take longer.